Technical Writer - Training Content Developer

Fluence Energy - Houston, TX

Full-time - Mid Level

Houston, TX

Utilities

About the position

As a Technical Writer - Training Content Developer at Fluence, you will be responsible for creating high-quality documentation and training materials that support the success of Fluence products. This role involves collaborating with product development teams to understand product functionalities and customer needs, authoring various technical documents and training packages, and maintaining existing documentation to ensure accuracy and relevance.

Responsibilities

• Collaborate with new product/program development to create technical documents and training modules.
• Author documentation and training packages focused on installation, commissioning, operation, maintenance, and troubleshooting tasks.
• Sustain current documentation by updating, correcting, and adding necessary information.
• Develop a strong understanding of document structure, formal grammar rules, and industry standards.
• Follow International Technical Writing Standards in documentation.
• Work with Engineering and Subject Matter Experts to gather content.
• Collaborate with the team to enhance efficiency and reduce product development cycle time.

Requirements

• Bachelor's degree with 3+ years of technical writing experience.
• Ability to write clear, easy-to-understand documents on highly technical subjects.
• Good knowledge of technical writing standards and processes.
• Familiarity with Microsoft Manual of Style and international technical writing standards.
• Proven ability to work effectively across multiple teams and projects in a global technical business environment.
• Excellent grammar and composition skills.
• Experience using Jira, Confluence, and SharePoint.
• Working knowledge of authoring tools and single-source content development, such as Madcap Flare or FrameMaker.
• Practical experience with Training Development or Learning Systems.

Nice-to-haves

• Preferred background in industrial systems and/or clean energy.