Technical Writer/ Video Editor

System One - Washington, DC

Full-time - Mid Level

Washington, DC

Administrative and Support Services

About the position

The Technical Writer will provide direct support for the Office of the Secretary, assisting the Information Technology team on various large-scale projects. This full-time position requires 100% onsite presence in Washington DC and involves creating and editing a wide range of technical documentation and training materials. The role emphasizes strong communication skills and the ability to translate complex concepts into accessible content.

Responsibilities

• Assist OSEC's Information Technology team on large-scale projects.
• Create and edit training, promotional, professional, and technical content.
• Prepare and edit technical guidance, best practices, and operational manuals.
• Collaborate with subject matter experts and technical contributors to produce content.
• Produce project documentation and apply style guides for consistent presentation.
• Proofread large technical documents for errors and appropriate tone.
• Conduct technical research to produce content.
• Provide general desktop support for software and hardware issues.

Requirements

• Minimum of 3-5 years of technical writing experience.
• At least seven years' experience producing technical documentation for multiple platforms according to software development lifecycles (SDLCs).
• Strong oral and written communication skills.
• Strong proofreading and editing skills.
• Ability to use video editing and production software such as Camtasia.

Nice-to-haves

• Experience with Agile methodologies.
• Knowledge Management skills.
• SharePoint content administration experience.

Benefits

• Full-time contract opportunity with a defined start date.
• Onsite work environment in Washington DC.