Technical Writer/ Video Editor

System One - Washington, DC

Full-time - Mid Level

Washington, DC

Administrative and Support Services

About the position

The Technical Writer/Video Editor will provide direct support for the Office of the Secretary, assisting the Information Technology team on various large-scale projects. This full-time, onsite position requires strong technical writing and video editing skills, with a focus on producing high-quality documentation and training materials. The role involves collaboration with subject matter experts and requires the ability to translate complex concepts into accessible content.

Responsibilities

• Provide direct support for the Office of the Secretary's Information Technology team.
• Produce technical documentation for multiple platforms according to software development lifecycles (SDLCs).
• Create and edit training, promotional, professional, and technical content, including training videos and user guides.
• Prepare and edit technical guidance, best practices, and operations manuals.
• Collaborate with subject matter experts and technical contributors to produce content.
• Proofread large technical documents for errors and appropriate tone.
• Conduct technical research to produce content.
• Provide general desktop support for software and hardware issues.

Requirements

• Minimum of 3-5 years of technical writing experience.
• At least seven years' experience producing technical documentation for multiple platforms according to SDLCs.
• Strong oral and written communication skills.
• Strong proofreading and editing skills.
• Ability to create and edit a variety of content types.

Nice-to-haves

• Experience with Agile methodologies.
• Knowledge Management skills.
• SharePoint content administration experience.

Benefits

• Health and welfare benefits coverage options including medical, dental, and vision insurance.
• Spending accounts for healthcare expenses.
• Life insurance coverage.
• Participation in a 401(k) plan.