Technical Writer

Radiant Digital - Lanham, MD

Full-time - Mid Level

Lanham, MD

About the position

The Technical Writer position at Radiant Digital involves creating and managing technical documentation in alignment with IRS enterprise standards and Agile processes. The role requires a strong understanding of IT and the ability to translate complex technical information into clear, concise documentation. The writer will coordinate artifact reviews, manage the signature process, and ensure timely communication with stakeholders.

Responsibilities

• Develop content to align with objectives based on IRS guidelines.
• Plan and conduct artifact review processes and ensure stakeholder feedback is addressed.
• Coordinate and conduct the artifact signature process, ensuring timely distribution and receipt of signatures.
• Communicate issues and risks impacting the completion of artifacts to the PPR manager.
• Provide recommendations for improving the documentation process.
• Participate in meetings and briefings directed by IRS Delivery, providing status updates and presenting impediments.
• Maintain all artifacts in designated SharePoint folders and other repositories defined by the IRS.
• Identify stories that require documentation updates.
• Summarize technical meetings and document technical documents, white papers, charts, reports, and manuals.
• Extrapolate solutions to improve internal processes based on data analysis.

Requirements

• 4-6 years of experience in professional writing.
• Proficiency in Microsoft Office products and management tools.
• Strong IT technical knowledge and understanding of IRS EA enterprise standards and policies.
• Ability to articulate and translate instructions from IRS EA SMEs into documentation.
• Experience in coordinating the display of graphics and document production.
• Solid understanding of Agile methodologies and other software development methodologies.

Nice-to-haves

• Experience with SharePoint for document management.
• Strong analytical skills to understand systems and processes.

Benefits

• Competitive salary range of $89.1K - $113K per year.
• Contract employment with potential for extension.