Technical Writer

Washworld - De Pere, WI

Full-time - Mid Level

De Pere, WI

Repair and Maintenance

About the position

Explore an opportunity with Washworld, Inc.! Join a pioneer in automatic vehicle wash equipment as a Technical Writer! Are you ready to play a pivotal role in an exciting industry? At Washworld, Inc., we're not just offering a job; we're inviting you to be a driving force behind innovation and vehicle wash excellence. Why Washworld, Inc.? Legacy of Excellence: Join a legacy of more than 25 years of excellence in the industry. We're known for our top-tier products and unmatched customer support, all driven by our dedicated team. Real Impact: As a Technical Writer, you'll be on the cutting edge of vehicle wash technology. You will be responsible for creating and maintaining comprehensive technical product manuals, parts sales catalogs, product specifications, and bulletins that will assist our customers, support staff, and designers in providing excellent customer care before, during, and after the sale. Innovative Environment: Embrace a culture that thrives on innovation. You'll play a pivotal role in the release of new and revolutionary vehicle wash equipment. Collaborative Journey: Cruise alongside a team of awesome individuals who share your dedication. More about what your day-to-day may look like: Research, create, and maintain comprehensive technical product manuals, parts sales catalogs, specifications, and bulletins that are appropriate for the intended audience. Work closely with various departments to ensure finished documentation meets requirements. Develop and maintain content with a consistent format across all documentation channels. Obtain a deep understanding of products and services to communicate complex product information into simple, professional, and engaging content for greatest comprehension. Evaluate current content and develop innovative approaches for improvement. Create graphics, illustrations, or photographs to elaborate on or complement technical writing. Create, adapt, and follow project schedules and deadlines. Produce electronic documentation in addition to hard copy manuals. Maintain a comprehensive library of technical terminology and documentation. Manage updates and revisions to technical documentation.

Responsibilities

• Research, create, and maintain comprehensive technical product manuals, parts sales catalogs, specifications, and bulletins appropriate for the intended audience.
• Work closely with various departments to ensure finished documentation meets requirements.
• Develop and maintain content with a consistent format across all documentation channels.
• Obtain a deep understanding of products and services to communicate complex product information simply and engagingly.
• Evaluate current content and develop innovative approaches for improvement.
• Create graphics, illustrations, or photographs to complement technical writing.
• Create, adapt, and follow project schedules and deadlines.
• Produce electronic documentation in addition to hard copy manuals.
• Maintain a comprehensive library of technical terminology and documentation.
• Manage updates and revisions to technical documentation.

Requirements

• 1-3 years' experience as an effective technical writer.
• Proven ability to quickly learn and understand complex technical concepts and make them easily understandable using text, graphics, illustrations, and photographs.
• Superior written and verbal communication skills, with an eye for detail.
• Strong working knowledge of Microsoft Office.
• Proven ability to handle multiple projects simultaneously.
• Excellent electrical and mechanical skills required.
• Strong analytical and problem-solving skills.
• Must work well in a team environment.
• Previous CAD experience a plus.
• Previous mechanical or electrical design experience a plus.

Nice-to-haves

• Previous CAD experience
• Previous mechanical or electrical design experience

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement