Technical Writer
Omega Solutions•Raleigh, NC
465d
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About The Position
The IT Trainer/Technical Writer at Omega Solutions Inc. is responsible for creating and documenting training materials to support the transition to ServiceNow and procedural documentation of Standard Pre-Approved Changes (SPACs). This role involves collecting training requirements, ensuring they are integrated into the Learning Management System (LMS), and tracking the status of training and documentation for stakeholders. The position requires collaboration with various service teams to provide training, review documentation, and address inquiries.
