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Middleby - Greenwood, MS

posted 22 days ago

Full-time - Entry Level
Greenwood, MS
Machinery Manufacturing

About the position

As a Technical Writer at Viking Range, you will be responsible for creating precise instructions that convey complex technical information clearly and effectively. Your work will play a crucial role in enhancing our product manuals, assembly instructions, and promotional content.

Responsibilities

  • Develop clear and concise technical instructions for product manuals, assembly guides, FAQs, and other documents.
  • Collaborate with safety team, engineers, designers, and product managers to understand product specifications and requirements.
  • Translate complex technical concepts into clear and accurate instructions.
  • Test and update existing instructions as needed to reflect product changes or improvements.
  • Edit and proofread product manuals, assembly guides, and other documents.
  • Ensure all documentation adheres to Viking Range's brand standards and quality guidelines.
  • Assist in the creation of marketing materials by providing technical information for website, two-page specs sheets, and other documents.
  • Create script for video tutorials.
  • Update and maintain library of technical terminology and documentation.
  • Work closely with printers, illustrators, graphic designers and translators.
  • Stay current with latest trends and developments in the industry.
  • Manage multiple projects simultaneously while meeting deadlines.

Requirements

  • Bachelor's degree in English, writing, communications, curriculum development, or software/computer engineering.
  • Familiarity with luxury kitchen appliances and industry trends.
  • Experience working with the printing industry and their standards and practices.
  • Proven experience as a Technical Writer or similar role, preferably in the appliance or manufacturing industry.
  • Working knowledge of AI programs.
  • Proficiency in Microsoft Office, including Teams and/or other collaborative software.
  • Proficiency in software programs for authoring, graphic and presentation tools.
  • Excellent attention to detail and ability to produce accurate and precise instructions and documentation.
  • Ability to communicate technical information to the average consumer and product installer.
  • Strong written communication skills and ability to collaborate effectively with cross-functional teams.
  • Portfolio of technical writing samples for review.
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