Technical Writer

Trident Systems - Fairfax, VA

Full-time - Mid Level

Fairfax, VA

Professional, Scientific, and Technical Services

About the position

Trident seeks a Technical Writer and Office Manager to produce high-quality documentation that contributes to the overall success of our products as well as manage the office supplies and coordinate facilities. In this role, you will join the operations team to work collaboratively with our engineers, technicians, and managers to make our products easier to build and test and ensure that our office runs smoothly. As a Technical Writer, you will work with internal teams to obtain an in-depth understanding of the product and the documentation requirements. Your primary responsibility will be to produce high-quality documentation that meets applicable standards and is appropriate for its intended audience. You will analyze existing and potential content, focusing on reuse and single-sourcing opportunities. Additionally, you will create and maintain the information architecture necessary for effective documentation. In your capacity as Office Manager, you will monitor office supplies and order new stationery, furniture, appliances, and electronics as required. You will also organize external maintenance companies and support services to keep the office clean and safe, ensuring that all appliances are in good working order. Reporting office progress to senior management and working with them to improve office operations and procedures will be a key part of your responsibilities. You will also provide office management support to the Chantilly location as needed.

Responsibilities

• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
• Create and maintain the information architecture for documentation.
• Monitor office supplies and order new stationery, furniture, appliances, and electronics as required.
• Organize external maintenance companies and support services to keep the office clean and safe.
• Report office progress to senior management and work with them to improve office operations and procedures.
• Provide office management support to the Chantilly location as needed.

Requirements

• Proven working experience in technical writing of software documentation.
• Ability to deliver high-quality documentation with attention to detail.
• Ability to work with engineers to describe complex technical concepts in an understandable manner.
• Excellent written and communication skills in English.
• Strong working knowledge of Microsoft Office suite of products.
• Strong written and verbal communication skills to produce reports and handle vendor contracts.
• Organization and multitasking skills to complete a wide variety of tasks.
• Strong interpersonal skills to interact positively with all employees.
• Attention to detail to ensure tasks are completed thoroughly and correctly.
• Experience in Microsoft Dynamics Business Central or similar ERP system preferred.
• Associate's degree in Business and/or technical discipline or equivalent preferred.
• A minimum of 4 years of experience in defense systems and/or management in development or production projects.

Nice-to-haves

• Experience in Microsoft Dynamics Business Central or similar ERP system preferred.