Technical Writer

$114,400 - $137,280/Yr

Randstad - Los Angeles, CA

Full-time - Mid Level

Remote - Los Angeles, CA

Administrative and Support Services

About the position

The Technical Writer will work remotely to support a program focused on creating and revising risk and regulatory-oriented policy and process documentation. This role involves understanding business requirements, coordinating with multiple internal groups, and ensuring consistency in documentation across various formats. The Technical Writer will also lead the efforts of other writers and interact frequently with project managers and subject matter experts.

Responsibilities

• Understand business requirements and connections between multiple internal groups.
• Evaluate, plan, research, write, and edit or revise risk and regulatory-oriented policy and process documentation deliverables.
• Lead the work of other technical writers or coordinate deliverables produced by multiple writers.
• Adopt usage of recommended internal governance templates, ensuring proper linkages and connections across multiple reference materials and document libraries/repositories.
• Ensure consistency and alignment with document formatting and hierarchies of various layers of process documentation.
• Frequently interact with project and program managers, analysts, system and product specialists, or subject matter experts.

Requirements

• Degree or certificate in English or a technical communications-related discipline.
• Technical and business knowledge in multiple disciplines and processes.
• Minimum 3 years of experience in writing and editing training materials and policy and procedure or end-user documentation.
• Competencies in written communication, planning and organization, research, analysis and critical thinking, and problem-solving.

Nice-to-haves

• Familiarity with Wealth & Trust operations within Financial Services or in a regulatory environment is a plus.

Benefits

• Health insurance
• 401K contribution
• Incentive and recognition program