Technical Writer

Robert Half - Memphis, TN

Full-time

Memphis, TN

Administrative and Support Services

About the position

The Technical Writer position at Robert Half involves creating, editing, and maintaining comprehensive documentation that simplifies complex technical information into user-friendly materials. The role requires collaboration with developers, engineers, and product managers to enhance user experience through various documentation formats such as manuals, guides, FAQs, and training materials.

Responsibilities

• Research, write, and update technical documents including user guides, reference manuals, and standard operating procedures.
• Collaborate with subject matter experts to ensure accuracy and clarity of content.
• Translate complex technical concepts into concise, readable content suitable for various audiences.
• Edit and proofread documentation to ensure consistency, readability, and alignment with company standards.
• Organize and manage a library of technical documents, ensuring materials are up-to-date and accessible.
• Conduct usability testing and gather feedback from users to improve documentation quality and effectiveness.
• Ensure compliance with legal, regulatory, and quality standards in technical documents.

Requirements

• Bachelor's degree in English, Communications, Computer Science, or a related field.
• Proven experience as a Technical Writer, preferably in a technology or engineering industry.
• Strong understanding of technical writing tools (e.g., Adobe FrameMaker, MadCap Flare, Microsoft Office, Confluence).
• Excellent written and verbal communication skills with attention to detail.
• Ability to work independently, manage multiple projects, and meet deadlines.
• Familiarity with content management systems and basic HTML knowledge is a plus.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan