Technical Writer

Kforce - Denver, CO

Full-time

Remote - Denver, CO

Administrative and Support Services

About the position

The Technical Writer position at Kforce in Denver, CO, is a remote opportunity aimed at creating, updating, and maintaining documentation related to applications, websites, and programs. The role involves collaborating with various stakeholders to ensure that technical documents are accurate, user-friendly, and adhere to specified standards. The writer will be responsible for translating complex technical concepts into clear documentation, working closely with subject matter experts to reflect current policies and procedures.

Responsibilities

• Create, update, and maintain application, website, and program-related documentation, including work instructions and process flows
• Work with relevant stakeholders and technical owners to generate documents and revise/update previously published documents, as necessary
• Update document repositories and document naming convention for standardization
• Review, format, and proofread technical procedure documents; provide completed documents to customers for final review and approval
• Document procedures, use cases, requirements, and technical designs
• Create process flows, networking, and infrastructure diagrams
• Create and edit documents and diagrams using Google or Microsoft applications, such as Word, Visio and PowerPoint and/or their Google equivalents
• Work collaboratively with a team of analysts, developers, engineers, and other IT security professionals
• Work with contributors to resolve content issues or gaps
• Create and/or organize material and complete writing assignments according to specified standards regarding order, clarity, conciseness, style, and terminology
• Work directly with business and system subject matter experts (SMEs) to ensure communication to the department and agency customer stakeholders accurately reflect current policies and procedures and up-to-date business and system processes
• Develop documentation that translates source materials of a technical nature into user-friendly language without compromising the accuracy and completeness of the translated source materials.

Requirements

• Bachelor's degree in English, Journalism, Communications, Technical Writing, Computer Science or a related field; however, equivalent experience combined with strong writing skills may be considered
• 3+ years of demonstrable experience in technical writing, preferably in an IT environment
• Expert knowledge of business applications, such as Microsoft Office and Adobe Acrobat
• Excellent writing and editing skills: ability to write clear, concise, and accurate technical documentation that is easy for the target audience to understand
• Comfortability learning and understanding complex technical concepts
• Demonstrated ability to work independently on assigned projects and collaborate effectively with developers, engineers, product managers and other stakeholders.

Nice-to-haves

• Prior experience with IT systems, software development or networking
• Understanding of the software development lifecycle (SDLC)
• Demonstrated knowledge of how software is designed.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) plan
• Life insurance
• Disability insurance
• Paid time off for salaried personnel
• Paid sick leave for hourly employees on Service Contract Act projects.