Technical Writer

Kforce - Laurel, MD

Full-time - Mid Level

Laurel, MD

Administrative and Support Services

About the position

The Technical Writer will be responsible for creating and managing various forms of documentation, ensuring clarity and adherence to standards. This role involves collaborating with IT departments to gather necessary information and formatting it for storage in the Technical Documentation Repository. The Technical Writer will also produce media content for instructional videos, ensuring compliance with accessibility and quality standards.

Responsibilities

• Create documentation including standard operating procedures, quick reference guides, user guides, training manuals, brochures, after-action reports, and instructional videos.
• Determine the clearest and most logical way to present information and/or instructions for greatest reader comprehension and write and edit technical documentation accordingly.
• Proofread prepared documents to ensure adherence to grammatical and formatting standards.
• Elicit documentation from IT departments to be stored in the IT Technical Documentation Repository, format and upload documentation to the repository.
• Elicit media content and textual information for videos from the video requestor, format and develop it in alignment with the requestor's needs, and save it to Microsoft Stream.

Requirements

• Bachelor's degree in English, Communication, Information Technology or related field.
• Six (6) years of senior level experience; 10 years of relevant experience may be substituted in lieu of a bachelor's degree; Minimum of 6 years of experience in a technical writing position.
• Specialized experience with AP style guide (Preferred); SOW and RFP development experience (Preferred).

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) plan
• Life insurance
• Disability insurance
• Paid time off for salaried personnel
• Paid sick leave for hourly employees on Service Contract Act projects