Technical Writer

$52,000 - $62,400/Yr

Candid8 Limited - Houston, TX

posted 4 months ago

Full-time - Mid Level
Remote - Houston, TX

About the position

The Technical Writer position is a contract role based in Houston, TX, offering a hybrid work environment. The primary responsibility of the Technical Writer will be to engage with Subject Matter Experts (SMEs), review existing procedures, and rewrite documentation to ensure clarity and accuracy. The ideal candidate will have a strong background in manufacturing, with a minimum of 8 years of experience in the field. This role requires a deep understanding of documenting processes, including the use of flow diagramming tools, to effectively communicate complex information. Candidates should possess at least 3 years of experience specifically as a technical writer, with a proven track record in creating and maintaining documentation that adheres to industry standards. The role also demands familiarity with Information Technology Service Management (ITSM) and Software Development Life Cycle (SDLC) methodologies, particularly ITIL and DevOps practices. The Technical Writer will be responsible for organizing and maintaining a WIKI, as well as managing web design and content management tasks. This position is crucial for ensuring that all technical documentation is not only accurate but also presented in a format that is accessible and user-friendly for the intended audience.

Responsibilities

  • Engage with Subject Matter Experts (SMEs) to gather information and insights.
  • Review and rewrite existing procedures for clarity and accuracy.
  • Document processes using flow diagramming tools.
  • Organize and maintain a WIKI for documentation purposes.
  • Manage web design and content management tasks related to technical documentation.
  • Recommend and select appropriate presentation formats based on the nature of the information being documented.

Requirements

  • Minimum 8 years of experience in manufacturing.
  • At least 5 years of experience documenting processes and utilizing flow diagramming tools.
  • 3 years of experience as a technical writer.
  • 3 years of experience with ITSM and SDLC management concepts, including ITIL and DevOps methodologies.
  • Experience in organizing and maintaining a WIKI and web content management.
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