Berkshire Hathaway - Wilkes-Barre, PA
posted 3 months ago
As a technical writer at GUARD, you will work in a dynamic, fast-paced environment collaborating with business analysts and fellow technical writers to develop, innovate, and enhance system user guides specifically designed for GUARD employees. This role is pivotal in ensuring that the documentation produced is not only accurate but also effective in conveying the necessary information to users. You will be responsible for writing and refining system documentation, which is crucial for the understanding and utilization of GUARD's proprietary insurance software. In this position, you will have the opportunity to engage in a creative environment where your contributions will directly impact the quality of documentation. The role requires a proactive approach to updating and improving existing documentation based on system changes, as well as creating new entries to document new products, system functionalities, and lines of business. Collaboration is key, as you will work closely with subject matter experts (SMEs) and other technical writers to continuously enhance the documentation process. Additionally, you will assist the Supervisor of Documentation with various job responsibilities as assigned, ensuring that all documentation meets the highest standards of quality and clarity. Berkshire Hathaway GUARD prides itself on its collaborative company culture, offering outstanding benefits and competitive compensation. The organization is committed to fostering a rewarding career for its employees, backed by a strong reputation and an A+ “Superior” grade from a leading independent insurance rating organization. If you are looking for an employer that values integrity and flexibility, this position may be the perfect fit for you.