Technician/Mechanic - Field, Mining - Morenci, AZ - 1537

Empire Cat • Morenci, AZ

385d • $44,096 - $139,526

About The Position

The Technician/Mechanic position at Empire Southwest LLC involves providing high-quality service and repairs on Caterpillar and allied machinery in the field. This role is essential for maintaining client satisfaction and operational efficiency, requiring both technical skills and strong client service abilities.

Requirements

• At least six months of related experience in a similar role and environment.
• Ability to speak, read, write, and comprehend English.
• Keep safety as a priority in the work environment.
• Ability to successfully complete a skills assessment (eTRAIN test).
• Valid driver's license.
• Excellent client service skills.
• Own and maintain required personal tools.

Nice To Haves

• At least five years heavy equipment technician experience, preferably in a dealership environment.
• Caterpillar work experience.
• Proficient in rebuilding/repairing machinery including hydraulics, electrical, powertrain, engines, and Tier IV Emissions systems, failure analysis procedures, warranty claims procedures.

Responsibilities

• Repair, recondition, and service Caterpillar and other Empire line allied machines, systems, and components in the field.
• Prepare equipment for delivery.
• Troubleshoot and diagnose malfunctions and failures of machine and engine systems, and their components.
• Communicate orally and in writing information, instructions, and explanations to associates, clients, and management regarding equipment conditions, problems, and recommendations.
• Maintain good client relations and support for corporate marketing objectives.

Benefits

• Competitive Pay
• Vacation & Sick Leave
• Medical/Dental/Vision
• 401(k)
• Tool Discounts/Tool Insurance
• Technical Training & Professional Development Classes

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees