Empire Southwest - Buckeye, AZ
posted 1 day ago
About the position
Empire Cat is seeking seasoned shop and field technicians/mechanics with experience in similar heavy equipment dealerships to join our third-generation, family-owned organization. We have 100+ job openings throughout our 30+ locations in Arizona, Nevada, and parts of Eastern California. Technicians are the lifeline to our clients, trained professionals who work on machinery and equipment produced by Caterpillar, one of the leading large-scale mobile machinery manufacturers in the world. The role involves troubleshooting, repairing, reconditioning, and servicing Caterpillar and other Empire allied machines, systems, and power train components in a shop environment. The technician must be able to identify and evaluate root cause failures through the use of electronic tools, schematics, and other troubleshooting methods.
Responsibilities
- Troubleshoot and diagnose equipment malfunctions and failures.
- Maintain good client relations and support for corporate marketing objectives.
- Repair, recondition, and maintain equipment and components.
- Prepare service reports.
- Plan and control cost of repair jobs.
- Maintain company equipment - keep in good clean orderly condition.
- Work safely at all times. Adhere to all applicable safety policies.
- Own and maintain required personal tools.
- Learn and use Empire, Caterpillar and allied product procedures and systems.
- Maintain current MSHA card if work area requires.
- Provide on-the-job training to technicians and helpers as assigned.
- Make warranty recommendations.
- Communicate with proper individuals to clarify instructions or discuss scope or progress of job.
- Work overtime as needed.
- Travel to remote locations as needed.
- Perform other related duties as assigned.
- Work within and promote corporate values.
Requirements
- At least six months of related experience in a similar role and environment.
- Ability to speak, read, write, and comprehend English.
- Keep safety as a priority in the work environment.
- Ability to successfully complete a skills assessment (eTRAIN test).
- Valid driver's license.
- Excellent client service skills.
- Own and maintain required personal tools.
Nice-to-haves
- At least five years heavy equipment technician experience, preferably in a dealership environment.
- Caterpillar work experience.
- Proficient rebuilding/repairing machinery including hydraulics, electrical, powertrain, engines, and Tier IV Emissions systems, failure analysis procedures, warranty claims procedures.
Benefits
- Competitive Pay
- Vacation & Sick Leave
- Medical/Dental/Vision
- 401(k)
- Tool Discounts/Tool Insurance
- Technical Training & Professional Development Classes
- And More
