Technician/Mechanic, Shop - Mining - Bagdad, AZ

$44,096 - $124,966/Yr

Empire Cat - Bagdad, AZ

Full-time - Entry Level

Bagdad, AZ

1,001-5,000 employees

Merchant Wholesalers, Durable Goods

About the position

Empire Cat is seeking experienced shop and field technicians/mechanics to join our team, providing essential services on Caterpillar and allied machinery. This role involves troubleshooting, repairing, and maintaining heavy equipment in a shop environment, ensuring high-quality service for our clients. Technicians will work in a dynamic environment, contributing to the company's commitment to excellence and client satisfaction.

Responsibilities

• Troubleshoot and diagnose equipment malfunctions and failures.
• Repair, recondition, and maintain equipment and components.
• Prepare service reports and plan repair job costs.
• Maintain good client relations and support corporate marketing objectives.
• Work safely and adhere to all applicable safety policies.
• Communicate effectively with clients, associates, and management regarding equipment conditions and recommendations.
• Provide on-the-job training to technicians and helpers as assigned.
• Travel to remote locations as needed.

Requirements

• At least six months of related experience in a similar role and environment.
• Ability to speak, read, write, and comprehend English.
• Valid driver's license.
• Excellent client service skills.
• Own and maintain required personal tools.
• Ability to successfully complete a skills assessment (eTRAIN test).

Nice-to-haves

• At least five years heavy equipment technician experience, preferably in a dealership environment.
• Caterpillar work experience.
• Proficient in rebuilding/repairing machinery including hydraulics, electrical, powertrain, engines, and Tier IV Emissions systems.

Benefits

• Competitive Pay
• Vacation & Sick Leave
• Medical/Dental/Vision
• 401(k)
• Tool Discounts/Tool Insurance
• Technical Training & Professional Development Classes