Citigroup - Tampa, FL
posted about 2 months ago
The Technology Business Analyst/Product Owner - AVP position is a senior-level role that involves joining a team responsible for a diverse portfolio of technology products and projects in support of Enterprise Services and Public Affairs (ESPA). This role requires close collaboration with internal business owners and stakeholders to ensure that requirements, strategic direction, and vision are met. The successful candidate will be part of a technology product team that supports a high visibility and diverse group of business teams, including Public Affairs, Global Real Estate, Environmental Social Governance (ESG), Client and Content Services, Community Investment & Development, and Aviation. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. In this role, the individual will provide input during the development and implementation phases, including the formulation and definition of systems scope, objectives, and necessary system enhancements for complex, high-impact projects. They will identify and communicate risks and impacts, proposing risk mitigation options while considering the business implications of applying technology to the current business environment. The candidate will consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives. Evaluating new IT developments and evolving business requirements, they will recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems, and industry standards. The position also involves providing in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions, and influence strategic functional decisions. The individual will act as an advisor or coach to new or lower-level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned. Technical project management experience (both waterfall and agile) is essential, with oversight of the application life cycle from inception to completion. The candidate must ensure that all projects adhere to requirement standards and reporting requirements, appropriately assess risk when business decisions are made, and demonstrate consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. The role requires the ability to exercise independence of judgment and autonomy, acting as a Subject Matter Expert (SME) to senior stakeholders and/or other team members.