Technology Business Partnership Manager

$117,500 - $176,300/Yr

Marsh McLennan - Memphis, TN

Full-time - Senior

Remote - Memphis, TN

10,001+ employees

Insurance Carriers and Related Activities

About the position

The Technology Business Partnership Manager at Marsh McLennan Agency (MMA) plays a vital role in aligning technology initiatives with the organization's strategic goals. This position focuses on fostering collaboration across teams, optimizing effectiveness, and ensuring that technology solutions are tailored to meet business needs. The manager will work closely with various stakeholders to develop key performance indicators and manage the technology roadmap, contributing significantly to the growth and success of MMA.

Responsibilities

• Define, champion, and iterate on the strategic direction for technology initiatives.
• Foster collaboration and break down silos within the organization.
• Optimize overall effectiveness of technology solutions in alignment with MMA's organizational strategy.
• Work with partners to set expectations and achieve alignment on technology projects.
• Develop and deliver value-add key performance indicators by Portfolio.
• Manage business-aligned portfolio management and health metrics reporting.
• Support business case development, costing, and budgeting coordination.
• Oversee strategic program management.

Requirements

• 10+ years of experience in a Business Relationship Manager role or similar.
• Experience in demand management, including intake, tracking, and prioritization of new requests.
• Strong portfolio management skills with health metrics and reporting experience.
• Proven ability in business case development, costing, and budgeting coordination.
• Excellent listening skills and ability to build rapport with stakeholders.
• Strong people leadership skills and comfort in managing relationships with C-suite executives.
• Strong analytical skills to synthesize complex information and present it clearly.
• Ability to interact with energy, focus, assertiveness, and diplomacy.
• Problem-solving skills with ownership and results-driven mentality.
• Effective communication and negotiation skills.

Nice-to-haves

• University degree in computer science and/or project management.
• Certifications in Agile and related project disciplines.
• Insurance domain expertise.

Benefits

• 401(k)
• Employee assistance program
• Health insurance
• Tuition reimbursement
• Generous time off including personal and volunteering
• Remote work
• Charitable contribution match programs
• Stock purchase opportunities