Technology Business Partnership Manager

$117,500 - $176,300/Yr

Marsh McLennan - Knoxville, TN

Full-time - Senior

Remote - Knoxville, TN

10,001+ employees

Insurance Carriers and Related Activities

About the position

The Technology Business Partnership Manager at Marsh McLennan Agency (MMA) plays a vital role in aligning technology initiatives with the organization's strategic goals. This position focuses on fostering collaboration across teams, optimizing effectiveness, and ensuring that technology solutions add value to the business. The manager will work closely with various stakeholders to define and champion the strategic direction of technology, while promoting a culture of innovation and creativity within the organization.

Responsibilities

• Define, champion, and iterate on the strategic direction of technology in alignment with MMA's organizational strategy.
• Foster collaboration and break down silos to optimize overall effectiveness.
• Work closely with partners to set expectations and achieve alignment on technology initiatives.
• Deliver fit-for-purpose value-add solutions and develop key performance indicators by Portfolio.
• Manage business-aligned portfolio management, health metrics, and reporting.
• Oversee business case development, costing, and budgeting coordination and support.
• Steward and champion the MMA Strategic Technology Roadmap.
• Coordinate and support strategic program management.

Requirements

• 10+ years of experience in a Business Relationship Manager role or similar.
• Experience in Demand Management, including intake, tracking, and prioritization of new requests.
• Strong portfolio management skills, including health metrics and reporting.
• Experience in acquisition integration strategy and coordination.
• Proven ability in business case development, costing, and budgeting coordination.
• Excellent listening skills and ability to build rapport with stakeholders.
• Strong people leadership skills and comfort in managing relationships with C-suite executives.
• Strong analytical skills with the ability to synthesize complex information.
• Effective communication and negotiation skills.

Nice-to-haves

• University degree in computer science and/or project management.
• Certifications in Agile and related project disciplines.
• Insurance domain expertise.

Benefits

• 401(k)
• Employee assistance program
• Health insurance
• Tuition reimbursement
• Generous time off, including personal and volunteering
• Remote work
• Charitable contribution match programs
• Stock purchase opportunities