Technology - Director Corporate Systems
Creative Artists Agency - Los Angeles, CA
posted 5 days ago
About the position
CAA is seeking a Director of Corporate Systems as a full-time position responsible for implementing and operating best in class solutions within employee support functions such as Security, Facilities, and Human Resources. In this role the Corporate Systems Director will identify gaps in existing processes and tools, build product roadmaps which will address prioritized gaps, and run programs in support of implementing the product roadmap. The role will also be responsible for creating synergies across the corporate teams and ensuring best practices are established for the organization by aligning processes and/or tools to mature the Corporate Systems business process flow as a whole. The Corporate Systems Director will act as the subject matter expert, program manager, and ongoing support leader for their application portfolio. This would include project scoping, detailed requirements gathering, test planning, and implementation orchestration. As well as light application configuration activities as needed to deliver projects, enhancements, and/or issue remediation for the Corporate teams within their scope. The Corporate Systems Director will report to the Business Systems leader and liaise with the governance as well as operations director within the Business System tech organization. This role is encouraged to be both forward-thinking and hands on with a strong ability to communicate objectives, develop plans and deliver results.
Responsibilities
- Implement and operate best in class solutions within employee support functions such as Security, Facilities, and Human Resources.
- Identify gaps in existing processes and tools.
- Build product roadmaps to address prioritized gaps.
- Run programs in support of implementing the product roadmap.
- Create synergies across corporate teams and establish best practices.
- Act as subject matter expert, program manager, and ongoing support leader for application portfolio.
- Conduct project scoping, detailed requirements gathering, test planning, and implementation orchestration.
- Perform light application configuration activities as needed.
Requirements
- Technical subject matter expertise in applications and tooling supporting Facilities operations & management, Real Estate and Leasing management, Security operations & management, Environmental Health & Safety, and/or Human Resource support functions.
- Process expertise and proven hands-on experience working with business stakeholders.
- Experience providing application support and maintenance including designing support models.
- Expert in project management and product management.
- Expert in business process design and re-design.
- Excellence in communication, collaboration, business presentations and meeting facilitation.
- 10+ years' technology experience required.
Nice-to-haves
- Media & Entertainment experience is preferred.
- Experience with Agile methodologies is preferred.
- Experience with Workday is preferred.
Benefits
- Eligible for benefits and discretionary bonus.
