Wolters Kluwer - Santa Fe, NM
posted 3 months ago
As a Technology Implementation Consultant at Enablon, a Wolters Kluwer business, you will be part of a leading provider of Sustainability, Environmental Health and Safety (EHS), and Operational Risk Management software. This role involves working closely with a highly skilled and motivated team to deliver exceptional service to clients using the Enablon Web application software. You will be responsible for the implementation and delivery of software projects, ensuring that client needs are met within the defined scope and budget. Your work will involve collaborating with various stakeholders, including other consultants, project managers, IT specialists, product managers, developers, and customer project teams, to provide tailored solutions that enhance operational excellence and compliance for large organizations. In this position, you will engage in technical requirement gathering through meetings and calls with clients, leading workshops to convert their business requirements into effective solution designs. You will also be tasked with designing and configuring mockups and forms, analyzing technical feasibility, and proposing solutions that align with customer requirements and business logic. Your role will require you to deliver quality work on time and within budget, troubleshoot issues, and create and maintain documentation. Additionally, you will develop training materials and provide training to customers, ensuring they can effectively utilize the software. Your ability to manage customer expectations and enhance relationship management will be crucial to ensuring customer satisfaction throughout the project cycle.