Wolters Kluwer - Lincoln, NE

posted 3 months ago

Full-time - Entry Level
Remote - Lincoln, NE
Publishing Industries

About the position

As a Technology Implementation Consultant at Enablon, a Wolters Kluwer business, you will be part of a leading provider of Sustainability, Environmental Health and Safety (EHS), and Operational Risk Management software. This role involves working closely with a highly skilled and motivated team to deliver exceptional service to clients. You will be responsible for the implementation and delivery of Enablon Web application software projects, ensuring that clients receive the best solutions tailored to their needs within the defined scope and budget. In this position, you will engage in technical requirement gathering meetings and lead workshops with clients to understand their business requirements. You will then convert these requirements into solution designs for implementation. Your responsibilities will include designing and configuring mockups and forms, analyzing technical feasibility, and proposing solutions that align with customer requirements and business logic. You will also be tasked with delivering the necessary setup and configuration to meet client needs, including the Enablon Mobile solutions. Your role will require you to deliver quality work on time and within budget, analyze issues, and provide fixes to customers. You will create and maintain documentation, develop training materials, and deliver training sessions either onsite or remotely. Participation in project status meetings and maintaining optimal interactions among all project stakeholders will be crucial. Additionally, you will share best practice recommendations with customers to ensure they are utilizing the software effectively, manage customer expectations throughout the project cycle, and enhance relationship management to ensure customer satisfaction.

Responsibilities

  • Consulting with clients in technical requirement gathering meetings and calls.
  • Lead workshops with clients to gather their business requirements and convert them into solution designs for implementation.
  • Design and configure mockups and forms for clients.
  • Analyze technical feasibility and propose solutions to meet customer requirements and business logic.
  • Deliver the build for setup and configuration required to meet the client business requirements.
  • Configure and deliver the Enablon Mobile solutions to the client.
  • Deliver quality work on time and within budget.
  • Analyze issues and deliver fixes to customers.
  • Create and maintain documentation.
  • Create training materials and deliver onsite or remote training to customers.
  • Participate in project status meetings.
  • Develop, maintain, and optimize the interactions between all project actors.
  • Share best practice recommendations with customers, ensuring optimal use of the software.
  • Manage customer expectations throughout the project cycle.
  • Ensure customer satisfaction and enhance relationship management.

Requirements

  • Bachelor's degree in computer science or similar.
  • 1-3 years in development and implementation, preferably with Cloud Web applications in a large software development company.
  • Experience implementing enterprise software is highly desired.
  • Proficient in a project methodology and understanding of different project environments such as DEV, QA, UAT, Production.
  • Knowledge of at least one programming language (e.g., Java, Python, C#) along with HTML and SQL is a must.
  • A good understanding of web technologies and knowledge of database concepts would be a considerable plus.
  • Strong problem-solving skills.
  • Excellent client-facing skills.
  • Excellent written and verbal communication skills.
  • Fluent in English is required; French, Dutch, or German would be a plus.

Benefits

  • Medical, Dental, & Vision Plans
  • 401(k)
  • FSA/HSA
  • Commuter Benefits
  • Tuition Assistance Plan
  • Vacation and Sick Time
  • Paid Parental Leave
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