Technology Implementation Consultant, Enablon EHS

Wolters Kluwer - Providence, RI

Full-time - Entry Level

Remote - Providence, RI

Publishing Industries

About the position

As a Technology Implementation Consultant at Enablon, a Wolters Kluwer business, you will be part of a leading team that specializes in Sustainability, Environmental Health and Safety (EHS), and Operational Risk Management software. This role involves working closely with clients to implement and deliver the Enablon Web application software projects, ensuring that solutions are tailored to meet their specific needs. You will collaborate with various stakeholders, including project managers, IT specialists, product managers, and developers, to provide optimal solutions within the defined scope and budget. Your contributions will be crucial in enhancing client satisfaction and fostering strong relationships throughout the project lifecycle. In this position, you will engage in technical requirement gathering, lead workshops to convert business requirements into solution designs, and deliver quality work on time and within budget. You will also be responsible for configuring and delivering Enablon Mobile solutions, analyzing issues, and providing fixes to customers. Additionally, you will create and maintain documentation, develop training materials, and conduct training sessions for clients, either onsite or remotely. Your role will also involve participating in project status meetings and sharing best practice recommendations to ensure clients make the most of the software. This position is remote, allowing you to work from your home office while reporting directly to the Manager of Technology Implementation. Your expertise will play a vital role in the successful implementation of Enablon solutions, contributing to the overall operational excellence of our clients.

Responsibilities

• Consulting with clients in technical requirement gathering meetings and calls.
• Lead workshops with clients to gather their business requirements and convert them into solution designs for implementation.
• Design and configure mockups and forms for clients.
• Analyze technical feasibility and propose solutions to meet customer requirements and business logic.
• Deliver the build for setup and configuration required to meet the client business requirements.
• Configure and deliver the Enablon Mobile solutions to the client.
• Deliver quality work on time and within budget.
• Analyze issues and deliver fixes to customers.
• Create and maintain documentation.
• Create training materials and deliver onsite or remote training to the customers.
• Participate in project status meetings.
• Develop, maintain and optimize the interactions between all the project actors.
• Share best practice recommendations with customers, ensuring optimal use of the software.
• Manage customer expectations throughout the project cycle.
• Ensure customer satisfaction and enhance relationship management.

Requirements

• Bachelor's degree in computer science or similar.
• 1-3 years in development and implementation, preferably with Cloud Web applications in a large software development company.
• Experience implementing enterprise software is highly desired.
• Proficient in a project methodology and understanding of different project environments such as DEV, QA, UAT, Production.
• Knowledge of at least one programming language (e.g., Java, Python, C#) along with HTML and SQL is a must.
• A good understanding of web technologies and knowledge of database concepts would be a considerable plus.
• Strong problem-solving skills.
• Excellent client-facing skills.
• Excellent written and verbal communication skills.
• Fluent in English is required; French, Dutch, or German would be a plus.

Benefits

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave