Wolters Kluwer - Honolulu, HI

posted 3 months ago

Full-time - Entry Level
Remote - Honolulu, HI
Publishing Industries

About the position

As a Technology Implementation Consultant at Enablon, a Wolters Kluwer business, you will be part of a leading team that specializes in Sustainability, Environmental Health and Safety (EHS), and Operational Risk Management software. This role involves working closely with clients to understand their technical requirements and translating those into effective solutions using the Enablon Web application software. You will be responsible for the implementation and delivery of software projects, ensuring that they are completed on time and within budget while meeting the specific needs of each client. In this position, you will engage in various activities including conducting technical requirement gathering meetings, leading workshops to gather business requirements, and designing mockups and forms tailored to client specifications. You will analyze the technical feasibility of proposed solutions and deliver the necessary configurations to meet client business requirements. Additionally, you will be responsible for configuring and delivering Enablon Mobile solutions, creating and maintaining documentation, and developing training materials for clients. Your role will also involve participating in project status meetings and managing customer expectations throughout the project cycle to ensure satisfaction and enhance relationship management. This position requires collaboration with a diverse team of consultants, project managers, IT specialists, product managers, and developers, as well as direct interaction with customer project teams. You will report to the Manager of Technology Implementation and work from your remote home office, contributing to the overall success of the Professional Services team.

Responsibilities

  • Consulting with clients in technical requirement gathering meetings and calls.
  • Lead workshops with clients to gather their business requirements and convert them into solution design for implementation.
  • Design and configure mockups and forms for clients.
  • Analyze technical feasibility and propose solutions to meet customer requirements and business logic.
  • Deliver the build for setup and configuration required to meet the client business requirements.
  • Configure and deliver the Enablon Mobile solutions to the client.
  • Deliver quality work on time and within budget.
  • Analyze issues and deliver fixes to customers.
  • Create and maintain documentation.
  • Create training materials and deliver onsite or remote training to the customers.
  • Participate in project status meetings.
  • Develop, maintain and optimize the interactions between all the project actors.
  • Share best practice recommendations with customers, ensuring optimal use of the software.
  • Manage customer expectations throughout the project cycle.
  • Ensure customer satisfaction and enhance relationship management.

Requirements

  • Bachelor's degree in computer science or similar.
  • 1-3 years in development and implementation, preferably with Cloud Web applications in a large software development company.
  • Experience implementing enterprise software is highly desired.
  • Proficient in a project methodology and understanding of different project environments such as DEV, QA, UAT, Production.
  • Knowledge of at least one programming language (e.g., Java, Python, C#) along with HTML and SQL is a must.
  • A good understanding of web technologies and knowledge of database concepts would be a considerable plus.
  • Strong problem-solving skills.
  • Excellent client-facing skills.
  • Excellent written and verbal communication skills.
  • Fluent in English is required; French, Dutch, or German would be a plus.

Benefits

  • Medical, Dental, & Vision Plans
  • 401(k)
  • FSA/HSA
  • Commuter Benefits
  • Tuition Assistance Plan
  • Vacation and Sick Time
  • Paid Parental Leave
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service