Iron Mountain - Trenton, NJ
posted 4 months ago
At Iron Mountain, we understand that effective work has a significant positive impact on our customers, employees, and the environment. We are seeking a Technology and Delivery Innovation Specialist to join our Digital Operations team. This role is pivotal in identifying opportunities for innovation and improvement, driving actions that enhance operational performance through advanced technology and lean processes. The Specialist will collaborate with operational teams across the region, ensuring that the right tools are utilized and designing new solutions to improve operational standards. The Innovation Specialist will leverage their experience and analytical skills to pinpoint impactful improvement opportunities and make recommendations to leadership for prioritization and execution. These enhancements will be grounded in global best practices while also focusing on innovative solutions that incorporate technology and automation tools. The position will also involve setting financial and key performance goals for operations in the region and acting as a key resource for creating and executing plans to meet these objectives. In this role, you will serve as a subject matter expert for operational best practices, perform project assessments to boost productivity, support operations with performance tools calibration, and develop strong relationships with local teams. You will assist in identifying and nurturing talent, implement solutions for complex customer engagements, and document standards and processes. Your contributions will be essential in driving operational excellence and fostering a culture of continuous improvement.