Technology Office Operations Coordinator

CarMax - Plano, TX

Full-time

Plano, TX

Motor Vehicle and Parts Dealers

About the position

The position at CarMax involves coordinating various operational and administrative functions within the Dallas Technology Hub. The role encompasses managing office logistics, supporting recruitment and HR processes, overseeing event management, and providing general administrative support. The individual will work closely with building management and other stakeholders to ensure a smooth operation of the office environment while also facilitating community engagement and volunteer opportunities.

Responsibilities

• Partner with Building Management for issuing badges, parking passes, and maintaining key access to office amenities.
• Consult with the Home Office Environmental Health and Safety team to oversee the local Emergency Response Plan.
• Manage small to medium projects related to events, facilities, construction coordination, employee engagement, and technology improvements.
• Provide facilities support including mail pick-up/drop offs, cleaning crew coordination, landlord requests, and parking management.
• Update core stakeholders on the state of the office and progress against initiatives.
• Communicate with office staff regarding events, building changes, and volunteer opportunities.
• Coordinate procurement requests for office and staff needs.
• Manage a backlog of requests, ideas, and improvement opportunities for the office.
• Respond rapidly to onsite Technology, Facilities, and Security issues as they arise.
• Provide light technical support for conference room equipment troubleshooting.
• Facilitate candidate interviews and coordinate background screening and testing.
• Coordinate first-day activities for new candidates in partnership with their manager.
• Oversee office event logistics including room reservations, catering, and AV equipment setup.
• Find community engagement and volunteer opportunities to enhance CarMax's presence in the local area.
• Lead a team of volunteers or a committee as needed, delegating and prioritizing tasks.
• Coordinate travel arrangements for assigned A/VPs and Directors, ensuring all components are planned thoroughly.
• Complete and submit all related travel and expense reports using the Concur System.
• Manage Office 365 calendar for both short and long-term meeting/event planning, ensuring travel time and work time are incorporated.
• Make independent decisions regarding planning, organization, and scheduling of work, prioritizing issues that need immediate attention.

Requirements

• Minimum of Associates Degree or equivalent work experience; 4 year degree preferred.
• Minimum 1-3 years office management or customer relations experience.
• Advanced knowledge of Microsoft Office (PowerPoint, Excel, Word, Outlook).
• Excellent organizational, written and verbal communication, and customer service skills.
• Detail oriented, able to multitask and meet changing deadlines, and dependable.
• Work well in a team environment, energetic, professional, and positive.
• Self-directed and able to complete projects with limited supervision.
• Maintain confidentiality.
• Demonstrated skills in vendor-client relationship building.
• Demonstrated project-oriented skills including small and large scale rollout plans.
• Ability to effectively present information and respond to questions from managers, associates, contractors, vendors, and customers.