Technology Program Manager, Strategic Sourcing

$84,000 - $137,000/Yr

Unclassified - Sunnyvale, CA

Full-time - Mid Level

Remote - Sunnyvale, CA

About the position

The Technology Program Manager for Strategic Sourcing at LinkedIn is responsible for managing the Source to Pay (S2P) platforms and systems within the Global Strategic Sourcing organization. This role involves collaborating with team members to enhance user experience, support system administration, and drive continuous improvements in technology solutions. The ideal candidate will work closely with various partners to address system issues, prioritize enhancements, and implement new features, ensuring a seamless operation of S2P tools.

Responsibilities

• Collaborate with team members to manage configurations for S2P tools, ensuring smooth operation and an exceptional user experience.
• Own technology improvement projects by crafting project plans, tracking progress, and communicating project updates to stakeholders and senior leadership.
• Provide prompt, proactive support to internal teams, ensuring high responsiveness and attention to detail when addressing system issues or user requests, while maintaining a strong focus on delivering outstanding service.
• Work as part of the team to implement new features and platform upgrades, contributing to the prioritization of enhancement requests and coordinating User Acceptance Testing (UAT).
• Partner with cross-functional teams to address user needs, troubleshoot system issues, and identify opportunities for improvement.
• Serve as a subject matter expert (SME) for S2P tools within the team, providing guidance and training to end-users and stakeholders.
• Contribute to the creation and maintenance of Knowledge Base articles and system documentation.

Requirements

• BS/MS degree in a Business Administration, Information Systems, Computer Science, or a related field or equivalent experience.
• 6+ years of experience in program management, business systems analysis, systems administration, or related roles.
• 6+ years of experience with implementing and managing enterprise platforms (e.g., Salesforce, ServiceNow, Coupa, Workday).

Nice-to-haves

• Experience with S2P platforms and contract lifecycle management (CLM) tools, such as Coupa, Conga, ZIP, or similar systems.
• Experience working within a global strategic sourcing or procurement organization.
• Familiarity with Agile or other project management methodologies.
• Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel).
• Excellent communication skills, with the ability to present technical concepts to both technical and non-technical stakeholders.
• Strong collaboration and relationship-building skills.
• Strong technical troubleshooting skills and the ability to resolve system-related issues promptly.
• Familiarity with Robotic Process Automation (RPA) concepts and projects.
• Prior experience leading new S2P system implementation and/or system migration.

Benefits

• Annual performance bonus
• Stock options
• Comprehensive health insurance
• Flexible work hours
• Hybrid work option
• Professional development opportunities