About the position
GSD&M is seeking a driven, detail-oriented, and dedicated Technology Program Manager to join our U.S. Air Force Total Force (USAF) and U.S. Space Force (USSF) agency team. In this role, you will provide Risk Management, Security Compliance, and Technical support across complex projects, including all client web, experiential, and leads related work. This position is client-facing and will work directly with a managed services provider, cloud services provider, and client Cyber Security teams. As a Technology Program Manager, you will be a subject matter expert for all USAF/USSF web and Personally Identifiable Information (PII) data collection and transfer projects. This includes ensuring that all environments meet client requirements across various websites such as airforce.com, spaceforce.com, afrotc.com, academyadmissions.com, airforceads.com, and data collection integrations for USAF/USSF mobile tours, as well as Salesforce leads management and any web/native applications. The role requires you to provide Information Assurance, Cybersecurity, and Risk Management support to the production, account leadership, and development teams across projects. You will ensure real-time compliance for secure operations across all digital properties and support the scoping, creative, and development process by participating in the assessment of feasibility of proposed solutions, ensuring all FedRAMP Authority to Operate (ATO) requirements are met. This includes reviewing Vulnerability Disclosure Program (VDP) reports, running and interpreting site security scans, and assisting in Security Technical Implementation Guide (STIG) implementation. You will also be responsible for developing accurate and thorough requirements documentation and specifications as needed, reviewing site security policies, and communicating remediation plans with production, account, and development teams. Additionally, this role may involve managing hosting and Content Management System (CMS) partners, email web accounts, DNS, secure password storage, server-related updates, and SSL certificate renewals.
Responsibilities
- Provide Risk Management, Security Compliance, and Technical support across complex projects.
- Act as a subject matter expert for all USAF/USSF web and PII data collection/transfer projects.
- Ensure all environments meet client requirements across various websites and data collection integrations.
- Provide Information Assurance, Cybersecurity, and Risk Management support to production, account leadership, and development teams.
- Ensure real-time compliance for secure operations across all digital properties.
- Support the scoping, creative, and development process by assessing feasibility of proposed solutions and ensuring FedRAMP ATO requirements are met.
- Review VDP reports and run site security scans, assisting in STIG implementation.
- Develop accurate and thorough requirements documentation and specifications as needed.
- Review site security policies and communicate remediation plans with relevant teams.
- Manage hosting and CMS partners, email web accounts, DNS, secure password storage, server-related updates, and SSL certificate renewals.
Requirements
- 3+ years of Information Systems Security and/or Technical Lead experience.
- Demonstration of understanding of data privacy and familiarity with DoD rules/regulations on FedRAMp compliance.
- Familiarity with eMass, web accessibility compliance, content management systems such as WordPress and Adobe Experience Manager, basic HTML/JS, and quality assurance.
- General understanding of digital best practices, innovative technologies, and data-driven creative while ensuring compliance and security requirements are met.
- Ability to work independently and across functions including digital production, engineers/developers, account service, information technology, and third-party partners.
- Strong interpersonal skills and ability to work in high-pressure situations.
- Ability to execute projects across multiple disciplines and manage detailed documentation including functional and business requirements and technical specifications.
- Outstanding organizational skills and attention to detail.
- Strong written and oral presentation skills; ability to be client-facing.
- Must be a United States citizen and may be required to complete a federal background check.
Nice-to-haves
- Agency and/or military consulting experience, especially with ATOs (Authority to Operate).
- Experience with project management software (i.e., JIRA, Smartsheet).
