Technology Risk Senior Group Manager Change and Release Management, Testing and Validation Software Development Life Cycle (SDLC)

PNC - Birmingham, AL

Part-time - Senior

Birmingham, AL

Credit Intermediation and Related Activities

About the position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Technology Risk Senior Group Manager for the Change and Release Management, Testing and Validation for SDLC within PNC's Technology organization, you will be based in one of PNC's Technology and Innovation Hubs - Pittsburgh, PA / Cleveland or Strongsville, OH / Dallas, TX / Birmingham, AL / Phoenix, AZ. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager's discretion. As PNC expands and enhances its technology, our commitment to ensure our customers transactions are secure and the bank is mitigating risk is paramount. To succeed, we are adding leadership talent to address these initiatives. This is a First Line of Defense leadership role within our technology organization and will work specifically with our technology leaders and their engineering and development teams, interacting across all lines of defense and other internal partners. This role will focus on defining, refining, enhancing, implementing and evaluating Enterprise programs including change management program, evaluating TDF (Trusted Data Format) and ensuring it is incorporated into the program, enterprise release management program, testing and validation governance including standards, testing environments (standards and management expectations), and training and awareness. You will develop training for all engineering teams on how to execute changes safely, covering policy, standards and expectations, and refresher training.

Responsibilities

• Define, refine, enhance, implement and evaluate Enterprise programs including change management program.
• Evaluate TDF (Trusted Data Format) and ensure it is incorporated into the program.
• Oversee enterprise release management program.
• Establish testing and validation governance including standards.
• Manage testing environments (standards and management expectations).
• Develop training for all engineering teams on how to execute changes safely, covering policy, standards and expectations.
• Conduct refresher training for engineering teams.
• Govern the risk management program for a line of business through developing risk management strategies and overseeing program execution.
• Supervise the development of a comprehensive Risk Management Framework to define control expectations in a consistent and transparent management approach.
• Champion the risk management programs and set strategic direction and stability for relevant business function.
• Oversee execution of the risk management program to ensure compliance with federal, state, agency, legal and regulatory requirements.
• Lead risk identification and assessment in collaboration with businesses and other risk partners.
• Responsible for the development and execution of policy and procedure and provide complex technical subject matter findings, recommendations and results.

Requirements

• Depth of technology risk management (NIST, FFIEC) including governance and controls within a large bank or management consulting firm.
• Experience implementing a risk framework to identify, assess, mitigate, monitor and report technology risk.
• Strong technical acumen with a working understanding of the Software Development Life Cycle (SDLC).
• Experience conducting risk assessments, control quality, identify gaps and monitor response and performance control.
• Strong critical thinking skills and issue management experience.
• Exposure working with regulators or regulator requests.
• Comfort in leading complex discussions across technology and business with subject matter experts.

Nice-to-haves

• Change Management
• Conflict Management
• Crisis Management
• Emerging Risks
• Influencing Change
• Operations Management
• Risk Management Programs
• Strategic Planning

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• Robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 8 occasional absence days each year
• Between 15 to 25 vacation days each year, depending on career level and years of service.