Technology Solutions Sales Director

$134,200 - $249,200/Yr

IQVIA - Durham, NC

Part-time - Mid Level

Durham, NC

Professional, Scientific, and Technical Services

About the position

At IQVIA, you will have the opportunity to build your career while helping our customers drive human health outcomes forward. The Technology Solutions division of IQVIA develops, markets, and implements healthcare-focused enterprise software applications and information technology solutions to help life sciences customers drive their business from molecule to market. This position is an exciting opportunity to be a part of an industry leader and have a significant impact on the future growth of our Field Force Operations Center of Excellence (FFO CoE). The FFO CoE empowers our customers to transform healthcare professional (HCP) engagement through solutions that improve business processes, drive tailored communications, and optimize sales resources. Our range of services and technologies focuses on continuous enhancement of HCP engagement as well as the overall HCP experience. As a Sales Representative, you will engage your accounts, understand their business needs, and provide strategic recommendations that range from foundational local needs to robust global enterprise aspects. You will generate leads, manage accounts, and build deep relationships with key decision-makers at the prospects and clients you are assigned. This role requires a comprehensive understanding of life sciences, pharmaceutical clients, IQVIA solutions, and the foresight to fulfill client expectations and our sales targets. You will serve as a consultative technology solution sales representative for IQVIA's FFO portfolio, focusing on AI/ML analytics and predictive triggers/alerts solutions within our Sales Force Effectiveness practice. Your responsibilities will include presenting IQVIA's overall value proposition for strategic offerings, executing strategic account plans, leading client prospecting, and ensuring all service level agreements (SLAs) are met. You will also act as a liaison between prospects/customers and IQVIA Services and Delivery teams, prepare Requests for Information (RFIs) and Requests for Proposals (RFPs), and keep well-informed of industry trends and technological changes. This role demands a high level of personal accountability and the ability to manage complexity while discussing return on investment (ROI) with clients.

Responsibilities

• Serve as a consultative technology solution sales representative for IQVIA's FFO portfolio with a specific focus on AI/ML analytics and predictive triggers/alerts solutions.
• Present IQVIA's overall value proposition for the strategic offerings within the FFO portfolio.
• Proactively build deep and strategic relationships at high levels within the accounts, focusing on C-suite level contacts.
• Assure the execution of strategic account plans, including development and implementation of qualitative and quantitative metrics for achieving account success.
• Lead client prospecting, site presentations, negotiations, contract development, and account business reviews with key stakeholders.
• Utilize CRM to document actions regarding planning and sales activities and share account intelligence with internal members during account strategy meetings.
• Act as a liaison between prospect/customer and IQVIA Services and Delivery teams as necessary.
• Present sales opportunities to management and work with internal departments/team members to close large complex sales.
• Lead the process for preparing RFIs and RFPs, ensuring they are completed in a timely and accurate manner.
• Keep well-informed of assigned industry trends, technological and process changes, and new developments related to the assigned accounts and market scope.
• Recommend strategies to continuously strengthen competitive position in markets.
• Provide required status reporting and updates to management.

Requirements

• Bachelor's Degree
• Deep understanding of the pharmaceutical marketplace and commercial operations processes.
• Understanding of SaaS technology solutions.
• Minimum of 8 years progressively-responsible sales experience with a focus on consultative selling to pharmaceutical companies, biotechnology companies, and medical device manufacturers.
• Proven track record of success; ability to meet and or exceed assigned quotas on a consistent basis.
• Skilled in negotiations and sales techniques.
• Demonstrated success accessing client executives and making solid executive presentations.
• Ability to confidently interact with senior management and executives both internally and externally.
• Exhibit solid communication skills; ability to present accurate and compelling presentations.
• Well-developed sense for our business; must be able to manage complexity and have the appropriate financial acumen to discuss ROI.
• Computer literate.

Nice-to-haves

• Experience with advanced analytics and artificial intelligence in healthcare solutions.
• Familiarity with HCP engagement strategies and technologies.
• Knowledge of the life sciences industry trends and challenges.

Benefits

• Competitive salary and incentive plans.
• Health and welfare benefits including health insurance, dental insurance, and vision insurance.
• 401(k) retirement savings plan with matching contributions.
• Opportunities for professional development and career growth.
• Flexible working arrangements.