Technology Technician

$64,563 - $64,563/Yr

Omaha Public Schools - Omaha, NE

Full-time - Entry Level

Omaha, NE

Educational Services

About the position

The Technology Technician plays a crucial role in coordinating the deployment, support, and repair of technology-related devices and peripherals within assigned Omaha Public Schools. This position ensures that both students and staff can effectively utilize technology, serving as the primary contact for various programs and applications associated with these devices. The technician is responsible for maintaining a secure computer environment and managing the day-to-day operations of building networks and workstations.

Responsibilities

• Perform system troubleshooting, general computer maintenance, and repairs.
• Conduct inventory of software and hardware.
• Maintain and track usage of computer supplies within the buildings.
• Manage the day-to-day operations of building networks and workstations.
• Evaluate new hardware and upgrade system infrastructure software.
• Establish strong standards of professional ethics when relating to staff, students, parents, administration, and the community.

Requirements

• Minimum of an Associate's Degree in Computer Networking or related technology field preferred.
• Minimum of three years of work experience in a technology environment, preferred.
• Networking experience, preferred.
• Experience troubleshooting wireless networks.
• Solid work experience supporting Macintosh OS up to 12.0.
• Experience supporting Windows 7 and Windows 10, MS Office, internet browsers, printer setup, and instructional software.
• Ability to lift 50 lbs.
• Demonstrated ability to track numerous computers, printers, and other hardware by location.
• Demonstrated experience in MAC and PC maintenance, identifying and troubleshooting network and computer problems.
• Understanding of software licensing procedures.
• Excellent oral and written communication skills.
• Demonstrated organizational skills with strong attention to detail.

Nice-to-haves

• Experience with customer service in a technology support role.
• Knowledge of educational technology applications.

Benefits

• Competitive hourly wage starting at $31.04.
• Full-time employment with benefits consistent with district policy.