Velco - Rutland, VT
posted about 2 months ago
As VELCO's Telecom Network Engineer, you will be responsible for enterprise technical engineering and support, as well as network and project-based activities. Working in collaboration with the Telecommunications team and stakeholders, this role develops the design, manages, operates, and maintains VELCO's telecommunication networks and related interfaces that provide critical communication services to VELCO, Vermont's distribution utilities, and other related stakeholders. You will initiate network design and planning and integration support functions, such as troubleshooting, analysis, research, debugging, and problem-solving, and appropriately engage in the technical activities of a telecommunication systems administration support team, including upgrading and disaster recovery plans. It is expected that increased education and knowledge in a particular area of design is developed, and the Engineer is a subject matter expert in a particular area. Oversight is expected on complex technical aspects of assignments from the Manager or more experienced engineers. VELCO has a four-level Engineering career ladder. Where applicable, the Telecom Network Engineer will provide mentoring to junior staff members. In this role, you will further develop a diversified knowledge of carrier-class telecommunication engineering practices and standards in system designs and operation. You will possess an understanding of telecommunication transport technologies and operate and maintain high-capacity optical transport systems, microwave systems, and land mobile radio networks (if applicable). You will design, manage, and operate complex private packet-switched communication networks (CES, IP routing, DNS, Security, VPN, etc.) and manage and operate TDM digital cross-connect systems in a multivendor environment. A full understanding of analog and digital voice communications and standards is essential. You will lead in the management of a Network Operating Center monitoring TDM, Carrier Ethernet, and proprietary networks using SNMP monitoring tools, actively monitor and conduct trend analysis for telecommunication networks to proactively identify performance issues ensuring the highest availability of critical networks, and support infrastructure that is relied upon on a 7x24 basis. Additionally, you will provide engineering and technical assistance and support to field personnel at radio sites, distribution utilities, and substations throughout the State of Vermont, which will require travel. You will participate in field assessments as necessary to plan and manage substation and mountaintop radio site projects, complete assigned projects within the required timeframe, and maintain an understanding of mountain top wireless and substation communications practices including grounding, isolation, and protection. Collaboration with and support for all members of the Telecommunications Group is expected, along with providing guidance and mentoring to more junior staff members and delivering a high level of customer service to internal and external customers.