Telecommunications Specialist

About the position

Link Solutions is seeking a Telecommunications Specialist to join our team at Fort Bragg, NC. Must be a US Citizen and possess a DoD Secret Clearance. This is a non-remote position with a relocation incentive available. The Telecommunications Specialist will oversee and optimize the performance and functionality of the telecommunications systems in support of the Network Enterprise Center (NEC) at Fort Bragg, NC. As a key member of Link Solutions, you will leverage cutting-edge technology and communication systems. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security.

Responsibilities

• Install, de-install, maintain, repair, and test multiple-conductor aerial, underground, and buried communications cable to include coaxial, fiber optics, and copper/conventional cable.
• Perform administrative, O&M functions, and routines required for the telephone switching equipment, voice mail system, and firewall.
• Perform routine maintenance and troubleshooting.
• Perform customer features and activate and de-activate voice mail accounts.
• Work with government customers to identify needs or opportunities for improvement.
• Ensure assigned tickets are addressed with government clients.
• Update/maintain all ISP and remote communications facilities' final drawings.
• Validate installation communications and cable drawings and submit red-line changes.
• Maintenance of telephone poles, manholes, handholds, and outside terminals.
• Provide cable audits of manholes, hand-holes, pedestals, communications closets, MDF, and IDF.

Requirements

• US Citizen.
• Active secret clearance.
• Five (5+) years experience in telecommunications infrastructure, facility design, and installation.
• Knowledge and experience of BICSI rules, regulations, and standards.
• Knowledge of OSHA safety regulations and industry standards and practices.
• Knowledge of Avaya Switches.
• Experience with MS Office Suite.

Nice-to-haves

• BA/BS degree in Engineering, Computer Science, Information Systems, or a related field.
• IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
• Avaya Switch training and certification.
• Experience providing DoD organizations with technical support.
• Experience working in a Department of Defense (DoD) environment and overseeing government programs.
• Experience providing quality service and support for mission-critical systems.
• Problem solver and troubleshooter who thrives in resolving complex problems.
• Strong self-starter requiring minimal supervision.
• Excellent communication skills (written and oral) and interpersonal skills.
• Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.

Benefits

• Paid holidays
• Paid time off
• Medical insurance
• Dental insurance
• Vision insurance
• Company-paid long and short-term disability
• Life insurance
• Referral bonuses
• Relocation reimbursement program
• Certification reimbursement program
• Retirement