Telehealth Program Assistant - Virtual Health

Pennsylvania State University - Hershey, PA

Full-time

Hershey, PA

Educational Services

About the position

The Telehealth Program Assistant at Penn State Health is primarily responsible for supporting virtual care needs within the healthcare system. This role emphasizes patient safety, adherence to quality metrics, and compliance with relevant rules and regulations. The position requires a technology-savvy individual who is customer service-oriented and pleasant in interactions with patients and staff.

Responsibilities

• Support virtual care needs within the healthcare system.
• Ensure patient safety and adherence to quality metrics.
• Comply with relevant rules, regulations, and policies.
• Provide excellent customer service to patients and staff.

Requirements

• High School diploma or equivalent required.
• One (1) year of medical, secretarial, or customer service work experience required.

Benefits

• Medical, dental, and vision insurance with no waiting period.
• Generous Paid Time Off and Personal Time.
• Paid Parental Leave.
• Retirement benefits and Extended Illness Bank.
• Life Insurance and Identity Theft Protection.
• Tuition Reimbursement.
• Employee Wellness Programs and Fitness Discounts.