Telemarketing Representative - Audi Grapevine

Group 1 Automotive • Grapevine, TX

404d

About The Position

The Telemarketing Representative at Audi Grapevine, part of Group 1 Automotive, is responsible for managing inbound leads and maintaining customer relationships. This role focuses on developing sales opportunities through effective communication and customer service, contributing to the overall success of the dealership.

Requirements

• High school diploma or GED
• Proven sales experience
• Superior communication and customer service skills
• Excellent follow-through skills
• Solid working knowledge of the Internet
• Familiarity with automotive financing
• Auto dealership Internet or Business Development Center (BDC) experience is preferred

Nice To Haves

• Maintaining a positive, can-do attitude

Responsibilities

• Handle inbound leads (phone, internet) and direct to appropriate contact
• Contact present customers (phone, email) to maintain and improve customer loyalty
• Develop pipeline of sales and business opportunity leads through networking, cold calling, and referrals
• Work with sales department to develop sales strategies and techniques
• Research and stay current in consumer and industry trends
• Communicate industry news and trends to management and dealership employees
• Provide outstanding customer service

Benefits

• Paid training
• Employee stock purchase plan
• Disability insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Flexible schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED
• Number of Employees: 251-500 employees