Unclassified - Branson, MO
posted 2 months ago
**Position:** Telephone Operator and Social Media Manager **Location:** Branson, Mo. **Company:** DentistAlways.com **Type:** Full-Time/Part-Time **About Us:** DentistAlways.com is at the forefront of providing cutting-edge teledentistry services. We connect patients with top dental professionals through advanced virtual consultations, ensuring high-quality dental care from the comfort of their homes. Our mission is to make dental care accessible, convenient, and efficient for everyone. We are looking for a dynamic and enthusiastic individual to join our team as a Telephone Operator and Social Media Manager. This dual-role position is essential for maintaining excellent customer service and boosting our online presence. If you are a skilled communicator with a passion for social media, we want to hear from you! **Key Responsibilities:** *Telephone Operator:* - Answer and direct phone calls in a polite and friendly manner. - Handle customer inquiries, provide information about our services, and schedule appointments. - Manage and resolve customer complaints and escalate issues to the appropriate departments when necessary. - Maintain accurate records of customer interactions and transactions. *Social Media Manager:* - Develop, implement, and manage our social media strategy. - Create engaging and relevant content across all social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.). - Monitor, analyze, and report on social media performance using analytics tools. - Engage with our online community, respond to comments and messages, and foster positive relationships with followers. - Stay up-to-date with the latest social media best practices and trends.