Telephone Operator
Marriott International•Newport Beach, CA
433d•$45,760 - $45,760
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About The Position
The Telephone Operator position at The Resort at Pelican Hill involves managing guest communications through various channels, including telephone, email, and chat. The role is essential for ensuring guest satisfaction by accurately processing requests, providing information about the property, and maintaining a professional and welcoming environment. Operators are responsible for operating the telephone switchboard, logging guest requests, and assisting with room service orders, all while adhering to company policies and maintaining confidentiality.
