Telephone Operator

About the position

Job Summary: To receive and relay incoming and outgoing telephone calls on the university system to include scheduling and implementation of multi-party conference calls. To provide directory information, transfer calls, and clerical support as required.

Responsibilities

• Operates switchboard and routes incoming calls to appropriate location.
• Schedules and places long distance and conference calls.
• Reviews and updates operator directory database.
• Researches and provides directory information to internal and external inquirers in accordance with applicable procedures.
• Receives and delivers messages from callers.
• Performs data entry and maintains appropriate logs and files.
• The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Requirements

• High school diploma/GED Certification