Telesales Account Executive

$58,520 - $91,960/Yr

MSC Industrial Direct - Southfield, MI

Full-time - Entry Level

Southfield, MI

5,001-10,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Telesales Account Executive at MSC Industrial Supply Co. is responsible for recommending products, services, and solutions to established and prospective customers via telephone. This role utilizes a consultative selling approach to meet predetermined activity and sales goals, while also fostering excellent customer relations and teamwork to achieve corporate objectives.

Responsibilities

• Recommends MSC products, services, and solutions via telephone to established and prospective customers.
• Grows sales to achieve department and corporate sales goals by developing existing accounts and penetrating newly assigned customers.
• Identifies opportunities and makes product recommendations for customer-specific operational and technical needs.
• Builds excellent customer relations and responds to customer needs consistent with MSC standards.
• Demonstrates teamwork to ensure achievement of team, individual, and corporate sales goals.
• Maintains sales records and generates relevant market/sales reports for management as needed.
• Monitors expenditures to ensure compliance with approved budgetary constraints and takes corrective action as necessary.
• Develops a personal business plan under close management supervision to meet personal annual goals.
• Demonstrates fundamental sales techniques and experience through a track record of achieving sales goals.
• Learns and fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC's mission.
• Participates in special projects and performs additional duties as required.

Requirements

• A High School Diploma or the equivalent is required.
• 2+ years of sales experience is required.
• Metalworking/MRO product and/or process experience preferred.
• Basic computer literacy is required.
• Excellent oral and written communication skills are required.
• Excellent customer service skills are required.

Benefits

• Training and professional development opportunities.
• Rewards and recognition for contributions.
• Associate Inclusion Circles for various groups.
• Variety of benefits to support health, well-being, and financial future.