Gate City Bank-posted about 1 year ago
$36,400 - $36,400/Yr
Full-time • Entry Level
West Fargo, ND
Credit Intermediation and Related Activities

As a Customer Service Representative at Gate City Bank's West Fargo Office, you will play a crucial role in delivering exceptional customer service. This position involves supporting customers with various financial transactions and educating them on a range of bank products and services, aligning with the bank's mission to help individuals achieve their personal financial goals.

  • Conduct basic transactions accurately and efficiently, covering Deposits, Withdrawals, and Loan Payments/Payoffs
  • Maintain accountability for the cash drawer, including balancing currency, coin, and checks
  • Demonstrate an eye for detail, ensuring a high degree of accuracy in processing transactions
  • Address fundamental customer inquiries both in-person and over the phone
  • Create a welcoming environment by promptly greeting customers and providing a standout customer service experience
  • Facilitate the opening of various new accounts and educating customers on available services/products
  • Reliable and punctual attendance is vital to meet expected service levels.
  • High school diploma or equivalent
  • Prior customer service experience, cash handling experience, and/or sales experience preferred
  • Effective communication skills
  • Ability to build strong relationships and collaborate with a team
  • Starting at $17.50/hr
  • Saturday differential pay (+$5/hr)
  • Career progression opportunities
  • Comprehensive benefit package
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service