Teller (Full-Time)

Security Bank Of Kansas City • Paola, KS

395d • Onsite

About The Position

The Teller position at Security Bank of Kansas City is a full-time role focused on delivering exceptional customer service to bank clients. Tellers are responsible for processing transactions, maintaining accurate records, and fostering long-term customer relationships through effective communication and problem-solving. This role requires a friendly demeanor, teamwork, and adherence to operational policies while promoting the bank's products and services.

Requirements

• High school education or equivalent is required.
• Minimum 1 year of banking and previous teller experience preferred.
• Excellent verbal and written communication skills in English.
• Ability to use office technology tools such as computers and calculators.
• Demonstrated ability to use tact and diplomacy in customer interactions.

Nice To Haves

• Experience with consumer lending processes and cross-sell opportunities.
• Familiarity with bank products and services.

Responsibilities

• Deliver excellent service to bank customers and ensure a professional customer experience.
• Process cash/check transactions including deposits, withdrawals, loan payments, and transfers.
• Balance cash drawers throughout the day and at the end of each shift.
• Maintain complete and accurate records of all transactions and safeguard against fraud.
• Educate customers on banking technology and services, including mobile and online banking.
• Assist with customer inquiries and provide account statements and other customer-oriented functions.
• Identify customer needs through questioning to sell products/services or make referrals.
• Support individual and enterprise goals as determined by management.
• Assist with the training of new employees and provide ongoing training for current employees.

Benefits

• 11 paid holidays
• Generous paid time off
• Discounted banking services
• Challenging growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED