Teller Part Time Country Club

$41,600 - $52,291/Yr

Wells Fargo - Sacramento, CA

Part-time - Entry Level

Sacramento, CA

Credit Intermediation and Related Activities

About the position

Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. In this role, you will be an integral part of the local community, providing essential financial services to residents, employees, and local businesses. This position is ideal for individuals who enjoy working with people and are looking for a long-term career opportunity at Wells Fargo. As a Teller, you will support customer engagement by processing transactions, sharing digital solutions, and making appropriate introductions to bankers. You will also complete operational activities while minimizing risks under established policies, ensuring that you perform routine transactional, operational, and customer support tasks efficiently through your knowledge of bank procedures and products. You will receive direction from managers and will be expected to exercise judgment within defined policies and procedures, escalating questions and issues to more experienced roles when necessary. Your interactions with customers will be focused on demonstrating care, building relationships, and completing requested transactions while identifying information and services to meet their financial needs.

Responsibilities

• Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers.
• Complete operational activities while minimizing risks under established policies.
• Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization.
• Receive direction from managers and exercise judgment within defined policies and procedures.
• Escalate questions and issues to more experienced roles.
• Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions.
• Identify information and services to meet customers' financial needs.

Requirements

• 1+ year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• Customer service focus with experience handling complex transactions across multiple systems.
• Ability to educate and connect customers to technology and share the value of mobile banking options.
• Ability to interact with integrity and professionalism with customers and team members.
• Experience working with others on a team to meet customer needs.
• Cash handling experience.
• Ability to follow policies, procedures, and regulations.
• Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
• Well-organized, independent and able to prioritize in a fast-paced environment.
• Ability to exercise judgment, raise questions to management, and adhere to policy guidelines.

Nice-to-haves

• Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting.
• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.

Benefits

• 401(k) Plan
• Paid Time Off
• Parental Leave
• Critical Caregiving Leave
• Discounts and Savings
• Health Benefits
• Commuter Benefits
• Tuition Reimbursement
• Scholarships for dependent children
• Adoption Reimbursement