About the position
The Teller position at Advia Credit Union is a part-time role that emphasizes providing exceptional service to members while building meaningful relationships. As a Teller, you will be the face of Advia, responsible for answering member inquiries, servicing their accounts, and utilizing your natural curiosity to identify their needs. This role allows you to recommend products and services that align with individual financial goals, ensuring that members receive tailored solutions that best benefit them. The position is designed for individuals who are dedicated, driven, and willing to foster trust and relationships with members and colleagues alike. Advia Credit Union is recognized as one of the top credit unions in the United States, serving nearly 200,000 members with assets exceeding $3 billion. The organization prides itself on being deeply rooted in the communities it serves, with a strong commitment to placing member needs above all else. The culture at Advia is characterized by a balance of hard work and enjoyment, creating an engaging and supportive work environment. In this role, you will receive regular and constructive guidance, along with development opportunities to enhance your skills. The company is committed to Equal Employment Opportunity and is recognized as a Veteran & Military Friendly Employer. As a member of the Advia team, you will be encouraged to embody the Advia life, which emphasizes integrity, empowerment, and a strong focus on member service.
Responsibilities
- Provide outstanding service to members and build impactful relationships.
- Answer member questions and service their accounts.
- Utilize active listening to uncover member needs and recommend appropriate products and services.
- Maintain accuracy, confidentiality, and efficiency in all transactions.
- Foster trust and relationships with members and colleagues.
Requirements
- Genuine care for people and a commitment to acting with integrity.
- Willingness to learn and appreciate coaching for professional growth.
- Desire to be empowered to find solutions and say 'Yes' to member needs.
- Strong communication skills.
- Cash handling and customer service experience preferred, but training is available.
- Team-centered mentality.
Benefits
- 401k
- Paid Holidays
- Paid Time Off
- Paid Volunteer Hours
- Advia Sponsored Wellness Program
