Teller - Raleigh Glenwood, NC

- Entry Level

Raleigh, NC

Management of Companies and Enterprises

About the position

As a leading regional bank, SouthState has been providing financial solutions to individuals, families, and businesses in the Southeast for more than 100 years. SouthState team members strive to create remarkable experiences while building meaningful and lasting relationships. We are proud to be a reflection of the communities we serve, and our team members share core values that make SouthState a great place to bank, and a great place to work. A Teller has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.

Responsibilities

• Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Service Standards.
• Knows and understand the products and services offered by the Bank.
• Able to identify customer needs and expectations by listening for clues.
• Presents a neat and professional personal appearance, in accordance with bank policy.
• Assesses and effectively manages all risks associated with job function.
• Develop a strong understanding of customer facing technology.
• Processes transactions for savings, checking, and loan accounts.
• Maintains a neat and orderly work area.
• May assist in guiding and training new tellers.
• May allow customers access to safe deposit boxes.
• Cashes checks and processes savings withdrawals within assigned limits.
• Sells certified checks within assigned limits.
• Balances transactions daily.
• May service/balance ATM.
• Knows and follows policies and procedures in completing transactions.
• Knows and follows the branch's security and audit procedures.

Requirements

• Education: High School diploma or equivalent.
• Experience: Cash handling, sales, customer service. Previous banking experience preferred.
• Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English.