Teller Retail Banker

Woodforest National Bank • La Marque, TX

400d

About The Position

The Retail Banker at Woodforest National Bank plays a crucial role in customer engagement and service delivery. This position focuses on building relationships with customers, understanding their financial needs, and providing tailored banking solutions. The Retail Banker will receive comprehensive training to enhance customer experiences and will have opportunities for career advancement within the organization.

Requirements

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree.
• High School Diploma or equivalent required.
• Must be positive and engaging.

Nice To Haves

• Previous instore banking experience is preferred, but not required.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Benefits

• Employee Stock Ownership Plan
• Opportunities for career advancement
• Training and development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED