Teller Retail Banker

About the position

The Teller Retail Banker position at Woodforest National Bank is a customer-facing role that focuses on building relationships and providing financial services to meet the needs of the community. As a Retail Banker, you will engage with customers, process transactions, and promote bank products, all while receiving training to enhance your skills and prepare for career advancement within the banking sector.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem-solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Requirements

• 3 years of relevant and transferrable sales and/or customer service experience; OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree.
• High School Diploma or equivalent required.
• Must be positive and engaging.

Nice-to-haves

• Previous instore banking experience is preferred, but not required.

Benefits

• Employee Stock Ownership Plan
• Opportunities for career advancement
• Training and development programs