Teller Service Associate (JFK Branch)

Dupaco Credit Union • Dubuque, IA

412d • $37,960 - $37,960

About The Position

The Teller Service Associate at Dupaco Credit Union is responsible for providing exceptional service to members and potential members, ensuring their needs are met through accurate transaction processing and product education. This role emphasizes teamwork, communication, and a positive attitude, contributing to a supportive and inclusive work environment. Associates will gain valuable skills that will aid in their career development within the organization.

Requirements

• High school diploma or equivalent (i.e. GED) or equivalent experience.
• Customer service and cash handling experience preferred.
• Ability to exude confidence and lead by example in providing outstanding member service to members, potential members, and coworkers.
• Excellent communication skills with the ability to adjust your communication style to your audience.
• A positive attitude and strong desire to help others.
• Excellent computer skills with the ability to navigate between multiple programs.

Responsibilities

• Connecting with members and potential members by providing courteous, professional, and knowledgeable service to increase member satisfaction and account usage.
• Accurately and efficiently processing transactions such as deposits, payments, withdrawals, and cashing checks.
• Actively listening to identify the member's unique needs and educating them on appropriate credit union products and services.
• Understanding the technology available to members and demonstrating how to use it.
• Performing miscellaneous operation duties in accordance with established policies and procedures.
• Promoting a positive and professional image of the credit union.

Benefits

• Generous 401k match
• Starting pay of $18.25/HR
• Monthly and annual incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED