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Teller
$31,200 - $37,440/Yr
Trustco Bank - Glens Falls, NY
posted 2 months ago
Full-time
Glens Falls, NY
Credit Intermediation and Related Activities
About the position
The Teller position at Trustco Bank involves providing exceptional customer service while accurately completing various banking transactions. The role requires adherence to operational and security policies to ensure customer confidentiality and compliance. Tellers are responsible for handling cash, processing deposits and withdrawals, and cross-selling bank products and services, all while maintaining a professional and efficient work environment.
Responsibilities
- Accept deposits, verifying cash and endorsements and issue receipts.
- Cashes checks.
- Cross-sells the Bank's products and services.
- Process credit card payments.
- Issues money orders and bank checks.
- Accepts loan payments.
- Process night deposit bags.
- Admits customers to safe deposit boxes.
- Answers customer inquiries and provides balances.
- Balances transactions at end of the day and verifies cash totals.
- Balances Automated Teller Machines.
- Maintains reports and logs for record retention.
- Continues to build proficiency of banking principles and sales techniques by attending internal training, external training, and completion of continuing education courses.
Requirements
- High School Diploma or equivalent education or experience.
- Customer service experience.
- Cash handling experience.
- Effective verbal communication skills.
- Well organized with the ability to manage multiple tasks.
- Ability to work well in small groups.
Nice-to-haves
- Previous banking experience.
