Security Bank Of Kansas City - Shawnee, KS
posted about 2 months ago
If you are someone wanting to make a difference in the communities that we serve and join the strongest large bank in Kansas City, then Security Bank of Kansas City has a career for you. In addition to our compensation and benefits packages, Security Bank offers full-time employees 11 paid holidays, rewarding and challenging growth opportunities, generous paid time off and discounted banking services. A Teller is responsible for delivering excellent service to our valued bank customers, works efficiently, possesses a friendly and outgoing personality, works as a team player, helps solve problems and strives for accuracy. Employees in this position support and service to new and existing Security Bank of Kansas City customers using in-person interactions, and ensure that the banking center channel delivers consistent, prompt, and professional customer experience while focusing on building and enhancing customer relationships to foster long-term relationships. The Teller must understand and apply operational policies and procedures that evolve as customer behaviors change and the channel grows. They should be knowledgeable about the consumer lending process as it relates to cross-sell opportunities, loan products, and interest rates. Proper identification of customers on every interaction using established guidelines and procedures is essential. The Teller will provide accurate account information using account security procedures and recognize account flags such as holds, delinquent loans, and screen messages before interacting with a customer. The role requires greeting customers enthusiastically, providing quality customer service, and constantly looking for ways to exceed their expectations. The Teller will communicate clearly and concisely with customers in the drive-thru, process cash/check transactions, balance cash drawers, and perform financial transactions efficiently and precisely. They will also maintain a strong working knowledge of consumer/business banking products and services to confidently consult with customers and educate them on emerging bank technology.